Private and Secure Technology
- ✓HIPAA-compliant video platforms protect your privacy.
- ✓All sessions are encrypted and accessible only to you and your care team.
- ✓Join via a secure link—no downloads or accounts required for most visits.
How It Works: Step-by-Step Telehealth Workflow
1. Book Your Appointment
Schedule online or call our support line. Select “Telehealth” as your visit type.
2. Receive Your Secure Link
We’ll send a private video session link by email/text, plus instructions.
3. Prepare for Your Visit
Use any device (phone, tablet, or computer) with internet and a camera.
4. Meet with Your Doctor
Join your appointment at the scheduled time—no waiting rooms!
5. Next Steps and Follow-up
Get personalized guidance, prescriptions, or follow-up appointments—all from home.
Telehealth Tech Guide: Quick Start
- ✓Find a quiet, well-lit space for your visit.
- ✓Click your secure link a few minutes before your scheduled time.
- ✓Allow your browser/app to access your camera and microphone.
- ✓Have your medication list, questions, and any home health readings ready.
- ✓If you need help, call our Patient Supportline: 984.205.3808
Common Questions
Is my visit private?
Yes! All sessions are encrypted, confidential, and HIPAA-compliant.
Can I use my smartphone?
Yes! Any smartphone, tablet, or computer with camera and internet works.
What if I need labs or a physical exam?
Your physician will coordinate in-person follow-ups or lab orders as needed—many concerns can be handled remotely!
Can family members join my visit?
Yes! With your permission, invite loved ones to join for support or interpretation if you would like.
